Returns & Exchanges

At Nalu Boutique, we want you to be completely in love with your purchase. If you are not satisfied with your order, we accept returns and exchanges on unworn items with original tags within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all boutique tags are attached and the garment is in its original condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.